It's been said that a smile is the lighting system of the face, the cooling system of the head and the heating system of the heart. But a smile is also a powerful weapon against toxic attitudes of all kinds.
Lisa Gurnsey, of Portland, Oregon, wrote to me about a man whose smile quite literally changed her life: "I was having a horrible day -- hating my job, tired of the weather, tired of trying to keep up on bills, and just completely stressed out. I stopped at the post office in the morning and, as I was entering, an older business man commented to me that it was going
A young woman was filling out an application for college when she came across the question: Are you a leader? She thought she had better be brutally honest, so she answered, "No." She was convinced when she sent the application in that she'd never hear from them because of that answer.
But she received a letter back from the school that read: "We have reviewed numerous applications and, to date, there will be some 1,452 new leaders attending school next year. We have decided to accept your application because we felt it was imperative that they have at least one follower."