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The Top 10 Tools for Effective Listening

Whether it's our spouse, our children, or with a sales prospect or our boss, one of life's great challenges is to listen well. Often, we are tempted to think about our response rather than listen. Or, we believe we already know what the other person is going to say, so we simply interrupt or wait impatiently for our turn. Listening, really listening, with our whole being, is a skill and one of the most important compliments we can give another human being. The following 10 "rules" can help.

1. Stop Talking! It is difficult to listen and speak at the same time.


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