IQ

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Emotional Intelligence: What's That?

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You've probably been hearing that emotional intelligence (EQ) is crucial to your success in your career and relationships. Just exactly what is it and why is it so important? Emotional intelligence is what used to be called "maturity," or "common sense," or "knowing how to get along." It's how you handle yourself and others, and how you handle emotions. It means knowing how to manage conflict constructively, being flexible about people and problems, remaining resilient in the face of adversity, having good interpersonal skills, and being ...


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