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10 Steps to Use Workplace Conflict to Your Advantage

Is there such a thing as a good fight? The willingness to embrace conflict and turn a bad fight into a good one is a hallmark of a great leader. And if you want to learn, there are steps you can take to help turn negative conflicts into creative opportunities.

1) Don't Despair, Prepare!

First, and most importantly, know that sometimes it's best to walk away from conflict. Know your `exit point' -– the point at which it makes more sense to walk away from a conflict than it does to work to manage the issue. There are times that it will be your best option.

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